News Release

Date Posted

Covered California Earns Best of California Awards for "Most Innovative Use of Social Media" and "Best Application Service the Public"

  • Both honors, part of the 15th annual Best of California Awards, highlight the digital works of all state agencies.
  • Real Stories of Covered California garners "Most Innovative" honor with enrollees sharing their experiences of having coverage when they needed it most.
  • The Enrollment Partner Portal serving thousands of insurance agents and community groups statewide earns "Best Application Serving the Public."

SACRAMENTO, Calif. — Covered California was recognized by the Center for Digital Government for two of its Best of California Awards for 2017.

Real Stories of Covered California, which features enrollees sharing their experiences of obtaining health insurance through the agency, was awarded the “Most Innovative Use of Social Media/Citizen Engagement” for helping the exchange engage a social media audience with stories to which they may relate. Covered California’s Real Stories can be viewed here:

“We are very proud of the work done by the team at Covered California and glad to see these projects, that give voice to the real experience of Californians getting coverage, recognized as best-in-class,” said Peter V. Lee, executive director of Covered California. “These awards are testaments to Covered California keeping focused on serving Californians and helping them get the coverage and care they need.”

Covered California also was honored for the “Best Application Serving the Public” for its Enrollment Partner Portal.

The portal helps more than 5,000 insurance agents and Certified Enrollment Counselors on the front lines of helping consumers get coverage. The portal has also automated previously manual processes for applying, certifying and training enrollers and also integrated e-signing into workflow processes to allow enrollment partners to complete their applications and certifications online — something that was previously done via manual scan and email. This much faster new system helps many Californians who would not otherwise understand or access health care without enrollment partners.

A full list of winners for the Best of California Awards can be found here:

Covered California currently is working with more than 15,000 insurance agents, community groups and county eligibility workers to prepare for the upcoming open-enrollment period, which begins Nov. 1 and runs through Jan. 31, 2018.

“We are working hard on plans for this upcoming open-enrollment period to have everything in place to make sure consumers know they can renew their coverage, and if they are uninsured, many will qualify for financial assistance to help buy health insurance,” Lee said. “Life can change in an instant and it’s important all Californians who are eligible have health care coverage.”

About Covered California
Covered California is the state’s health insurance marketplace, where Californians can find affordable, high-quality insurance from top insurance companies. Covered California is the only place where individuals who qualify can get financial assistance on a sliding scale to reduce premium costs. Consumers can then compare health insurance plans and choose the plan that works best for their health needs and budget. Depending on their income, some consumers may qualify for the low-cost or no-cost Medi-Cal program.
Covered California is an independent part of the state government whose job is to make the health insurance marketplace work for California’s consumers. It is overseen by a five-member board appointed by the governor and the legislature. For more information about Covered California, please visit